Frequently Asked Questions
“At CN Patch Factory, we believe clarity builds trust. Our FAQ section is designed to answer the most common questions our customers ask, from minimum order quantities to custom artwork and sampling. Whether you’re ordering for a brand, organization, or personal project, these quick answers will help you understand our process and ensure a smooth experience.”
Yes, the minimum order quantity is 50 pieces.
Absolutely! Depending on the product we require submitted files to be in JPEG, PDF, PSD or AI format and at least 200 dpi (High Resolution). We will let you know which format is required for the item you are ordering.
If your supplied artwork requires changes and/or tweaks, we will guide you through the process.
Yes, we provide pre-production samples, which will be sent out within 1-3 working day at the earliest, and 5-7 working days for mass production. Please allow enough time for production.
Yes, we will send you the proof within 3-5 working days after receiving your order. Production only begins after we get your approval for the artwork.
We always provide samples before mass production; we always conduct final inspections before shipment; for any production defects, we will provide you with quick remanufacturing of the products.
CN Patch Factory is a professional clothing patch manufacturer with extensive experience, having served tens of thousands of customers worldwide. We offer more competitive factory prices, stable quality control, timely delivery, and diverse customization services.
As a VIP customer, we will send you the latest samples free of charge with each shipment. You will enjoy distributor prices, and all orders will be prioritized for production, etc.